Terms & Conditions

Terms & Conditions

Last updated: [09/01/2026]

These Terms & Conditions ("Terms") govern your use of the Joseph George Interiors website and your purchase of any products from us. By placing an order or browsing our site, you agree to these Terms.

1. About Us +

Joseph George Interiors ("we", "us", "our") is an online retailer of kitchen tapware, sinks, laundry fittings, bathroom fixtures and kitchen accessories, based in Croydon Park, NSW, Australia. ABN: 26 362 287 745.

2. Orders & Acceptance +

Placing an order through our website is an offer to buy, not a guaranteed sale. We may decline or cancel an order — for example, if an item is out of stock, priced incorrectly, or we suspect fraud — in which case you'll receive a full refund. A contract only exists once we send you an order confirmation email.

3. Pricing & Payment +

All prices are shown in Australian Dollars (AUD) and include GST where applicable. Prices may change at any time, but the price you're charged is the one shown at the time you complete checkout. If a pricing error slips through, we'll contact you before proceeding and you can choose to continue at the correct price or cancel for a full refund.

4. Shipping & Delivery +

See our Shipping & Delivery Policy below for dispatch times, delivery estimates and courier details. Delivery timeframes are estimates only — delays caused by couriers, weather, or circumstances outside our control aren't something we can guarantee against.

5. Returns, Refunds & Warranty +

See our Returns & Refund Policy below for how change-of-mind returns, faulty items and warranty claims are handled. Nothing in these Terms limits your rights under the Australian Consumer Law, including the consumer guarantees that apply automatically to everything we sell.

6. Product Information +

We do our best to show accurate colours, finishes and dimensions for every product, but slight variations can occur due to screen display settings, lighting in photos, or normal manufacturing tolerances. Specifications may be updated by manufacturers from time to time without notice.

7. Installation & Use +

Tapware, sinks and other plumbing products should be installed by a licensed plumber in line with relevant Australian Standards and local plumbing codes. We're not responsible for damage, injury or voided warranties resulting from DIY installation, incorrect installation, or use outside a product's stated specifications.

8. Intellectual Property +

All content on this website — including text, photos, logos and product images — belongs to Joseph George Interiors or our suppliers and can't be copied or reused without our written permission.

9. Limitation of Liability +

To the extent the law allows, Joseph George Interiors isn't liable for indirect or consequential loss arising from your use of this website or our products. This doesn't affect any guarantee or right that can't be excluded under the Australian Consumer Law.

10. Governing Law +

These Terms are governed by the laws of New South Wales, Australia, and any disputes will be handled by the courts of that state.

11. Contact Us +

Questions about these Terms? Reach us at admin@josephgeorgeinteriors.com.au or +61 429 029 798.